Client Objectives
The Barclays intranet comprises 1,500 international Microsoft SharePoint Portal Server sites and has 120,000 users worldwide. To be really effective, it needed more personalisation, clarity of design and navigation and integration with work practices. The site also had to serve as the principal communications tool between CEO and the company.
Our Solution
We created Pulse, a news-oriented homepage and portal site, effectively changing the home page for every person in the organisation. We applied high-level personalisation to ensure that everyone receives the right selection of news, and our consultants helped rationalise a navigational system that coordinates thousands of microsites.
Successes and Achievements
The new user interface excelled under the scrutiny of third-party user testing, which concluded that 90% of users found what they were looking for on the first attempt. Employees can also specify the types of internal news they receive, saving them valuable time and energy. The site structure also laid the foundations for a second phase of development and provided a window to new opportunities.